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  • My contract doesn't expire for several months, so why renew now?
    We start evaluating and analyzing the rates much earlier before your contract expires, which allows us to compare your current rate to the rates available, and in some cases two to three years in advance. This helps us to lock in a lower rate before your current contract expires and has helped our customers avoid unprecedented rising energy costs such as we experienced during the recent freeze. Many customers have benefited from this strategy.
  • What happens if prices drop after I renew my electricity contract?
  • If I join the Power Buy Aggregation, will I receive my own monthly electric bill?
  • Why did the Church-Op change from their previous energy consultant to River Oaks Energy?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Do I have to be a Church-Co op member to take participate in one of your Power Buy Aggregations?
  • How is River Oaks Energy different from other electricity brokers?
  • Are all retail electric providers the same?
  • If I have a problem with my service, who should I call?
  • What are the advantages in participating in a Power Buy Aggregations?
  • Do you only work with Churches?
  • Can you also help me with residential rates?
  • Why should I let River Oaks Energy handle my next energy contract?
    Managing rising energy prices takes work and consistent market analysis and monitoring. Since the freeze in Texas in February 2021, ERCOT and the overall energy industry have restructured many aspects of the market to help build reliability and resilience to keep the lights on for Texans. As the energy broker for hundred of customers across Texas and the United States, we measure our job by ensuring we fix your electric rate to help lower your energy costs.
  • Is having add/delete language important in an electricity contract?
  • Can I get more time to pay my bill each month without penalty?
  • Electricity rates seem higher now than my previous contract. Is now a good time to renew?
    Energy (electric) rates have risen dramatically in the past 21 months. However, there are still windows to secure and enjoy a fixed rate to protect against future rate increases in deregulated areas. River Oaks Energy will find you the best energy rate with the best retail providers that service your area.
  • How will I know if I'm getting a good rate?
    We've seen a nearly 40% increase in electric rates since February 2021. Our #1 priority is to ensure that the fixed electric rates we negotiate for you are fair and consistent. However, please be aware that the regulated portion of your electric rate is not within our control, and it is determined by the Public Utility Commission of Texas." We will make sure you will be on the best contract and fixed rate to prevent increases even during market price hikes,
  • Who is the Church-Co Op?
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